A food and beverage outlet is defined as ‘a restaurant
where refreshments and meals could also be obtained on payment”.
Different F&B outlets are there in a hotel to meet
the dynamic demands of customer. The outlets are different from each other on
the basis of menu, type of service, service hours, mode of service and
expenditure potential of the customer
The main objective of any F&B outlet is to satisfy
the changing need of customers and sustain themselves
Types of Restaurant in Large
Hotel
Specialty Restaurant
This restaurant in a hotel is stylish and specialized in
specific cuisine e.g. Chinese, Indian or Continental. Such restaurants are
mentioned as fine dining restaurant also.
It is an outlet where Ala carte and TDH menus are served.
Specialty restaurants normally operate during the lunch and dinner time with
the entertainment of music, bands & ghazal.
Specialty restaurants provide excellent food and beverage
service. But also offer high standard equipment, food décor and other amenities
for the customer’s satisfaction.
Coffee Shop
Coffee shop is typically located at the lobby level of
hotel within the open view of guests. It provides mixed or multi cuisines which
are fast to organize. It’s open for twenty four hours or from breakfast till
mid-night. It has informal atmosphere. Most coffee shops offer music and modern
décor. Coffee shops offer pre-plated food from the kitchen.
Discotheque
It uses hi-tech sound and lightweight systems to supply
music and charming atmosphere with dance floor. Such restaurants are popular
among the youths. Only drinks and snacks are available for the customers.
Often located at neighborhood of a hotel or can be a
private entity located within the hotel. In hotels, the discotheque is
typically located in the basement to seclude it from other areas due to its
high-pitch sound. It’s always attached with bar. There is a particular age bar
for the customers and one need to pay particular fees to enter there.
Room Service
Room Service provides food and beverage items in guest
rooms. Star hotels have round the clock room service facility. Room service
menu is the simplified version of a cafe menu and is priced slightly higher
because the service in rooms needs extra efforts, manpower and equipments.
Clearance is another important aspect of room service. All trolleys and trays
after the guests use are cleared immediately.
Banquets
Banquet is that the word derived from a French word
"banque" which suggests mass or gathering.
Different types of functions can be organized in Banquet
like lunch, dinner, conferences, cocktail receptions, wedding parties, dinner
dances, formal sit-down and state banquets. The menu offer is table d’hôte,
service is varied and therefore the price depends upon the sort of customer,
menu items and therefore the sort of function.
Bar
These are specialized outlets serving all kinds of
alcoholic and non alcoholic beverages with light snacks. Most of the bars are
expensive as they specialize in the niche customers having disposable money for
drinks.
Pastry/Bakery Shops
Pastry and confectionery shops are the outlets
specializing in pastry, confectionery and bakery. Most of the pastry and
confectionery shops now provide pastries with tea/coffee and beverage like
stimulating, refreshing, etc.